Compliance & Policies

Oaknoll Retirement Community is committed to being in compliance with all federal and state laws and regulations that apply to our business.

Oaknoll has developed numerous policies and procedures that apply to team members. The policies and procedures are intended to promote lawful and ethical conduct by all that carry out duties and responsibilities on behalf of the company. Oaknoll expects members of the workforce to act in accordance with all applicable laws and regulations, as well as, follow all applicable company policies and procedures.

We encourage members of our workforce to seek answers to questions about specific policy or procedure from the appropriate supervisory personnel. However, when additional clarification is sought, we have administrative personnel that can be of help. We encourage contacting the Oaknoll Human Resource office to have your question directed to the appropriate department.

Oaknoll has adopted a corporate compliance program overseen by our Board of Directors. Operational responsibility for the program is assigned to our Compliance Office. For compliance related concerns, we encourage our residents, members of our workforce, or anyone else who suspects a violation of a law or company policy has occurred, to report this concern as soon as possible. If an anonymous report is preferred, our Compliance Hotline (319-466-3069) can be a helpful way to the complete the report. The hotline has a voicemail system available 24 hours a day. Retaliation related to a report via the compliance hotline is prohibited by law and our company policy. When making reports, please include enough detailed information to permit adequate follow up and investigation by appropriate corporate and office personnel.

For our privacy policy, click here.

For our False Claims Act and Whistleblower Information and Education, click here.

For our Standard of Conduct, click here.

For our Non-Discrimination Statement, click here.

Oaknoll Retirement Community Privacy Policy

Oaknoll Retirement Community (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Site. We own and operate https://oaknoll.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal and Non-Personal Information we receive from users of the Site.

We use this information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

By accessing our website, you accept our Privacy Policy, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. Each time you visit our website, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and/or email address (“Personal Information”).

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We use this information for, among other things, to provide general statistics regarding use of the website and for other business purposes. We track this information using cookies, or small text files that include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. Cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the Site may not work properly.

Children Under the Age of 13

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13, and ask that users under the age of 13 do not provide any information on this Site.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

We do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company.

We use Non-Personal Information to help us improve the Site and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns of usage. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of January, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Site, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to OFFICIAL_EMAIL_ADDRESS.

Questions?

Call us at 319.351.1720 or fill out the form below.

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